• Handle daily management of the Department including the achievement of the Department’s objectives and functions, performance, division of labor, conduct and morale of subordinate staff.
  • Ensure the Company ‘s daily operations for boutique production and business run smoothly.
  • Educate the operations team on best practices, company policies and service / operational excellence standards
  • Develop a productive, profitable and good work performance environment for employees.
  • Identify and solve operational issues.
  • Lead the operations team to ensure excellent operational and great customer service.
  • Develop and maintain operational guidelines for staff.
  • Monitor operating costs, risks and auditing activities.
  • Assist in the human resource development of subordinate staff including interviewing, recruiting, training, performance appraisal, promotion and termination activities of production / operations staff.
  • Determine staffing needs, work assignments and schedules for ongoing / new projects.
  • Ensure facilities in the work area are clean and safe.
  • Evaluate current operating strategies and recommend improvements.
  • Generate operational reports for management as required.
  • Perform other duties as directed by the upper management from time to time.


  1. Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in related area.
  2. At least three (2) years experiences in operational field.
  3. Strong interpersonal, good analytical skills, multitasking and effective communication skills
  4. Able to commit with the task given.
  5. Able to be ready (stand by) when needed especially during weekend or holiday.